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Primary Care CCM Profitability: Automating Chronic Care with AI Teams

Written by - Customer Success TeamLast Updated - February 6, 2026

How family practices use AI Teams to automate CCM scheduling and drive 400bps margin expansion autonomously.

Key Insight

Primary care practices can achieve a <strong>400bps margin expansion</strong> by automating the scheduling of Chronic Care Management (CCM). Samara’s AI Team ensures 100% panel engagement without increasing administrative headcount.

The EBITDA Engine for Family Practice

Sam (AI Office Manager) identifies eligible CCM patients and triggers Shika (AI Scheduler) to book their monthly check-ins. Vini (AI Receptionist) handles the incoming questions, ensuring a seamless experience. This Outcomes as a Service (OaaS) model turns a manual process into an autonomous revenue stream.

Measurable Business Impact

  • 30% Increase in CCM Enrollment: AI-driven outreach captures patients that manual processes miss.
  • 100% Staffing Stability: Eliminate the need for dedicated intake coordinators.
  • Single Source of Truth: All CCM data is perfectly synced with the EHR for billing and compliance.

Conclusion

Primary care profitability is a game of volume and efficiency. Samara AIP GO gives you the autonomous labor needed to win that game.

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