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Physical Therapy Referral Conversion: Automating the Intake Workflow with AI

Written by - Arshi MaraLast Updated - February 6, 2026

See how Sam (AI Office Manager) and Vini (AI Receptionist) convert referrals into first visits 3x faster than manual processes.

Key Insight

In Physical Therapy, the 'speed to schedule' determines whether a referral becomes a patient. Samara’s AI Team automates the <strong>Onboarding Workflow</strong>, resulting in a <strong>30% increase in referral-to-visit conversion</strong> and a significant boost to practice EBITDA.

Automating the First Impression

When a referral hits your EHR, Sam (AI Office Manager) triggers an immediate outreach via Vini (AI Receptionist). The patient can book their evaluation instantly with Shika (AI Scheduler), 24/7. This removes the manual 'phone tag' that causes patients to drop off or go elsewhere. This is Outcomes as a Service (OaaS) in action.

Measurable Impact

  • Zero Manual Data Entry: Sam syncs all patient info and insurance workflows directly into the EHR.
  • 25% Increase in POC Completion: A seamless start leads to better long-term compliance.
  • 100% Staffing Stability: The AI Team handles the intake volume, allowing your therapists to focus on care.

Conclusion

Don't let referrals sit on a desk. Samara AIP GO ensures every patient is captured and scheduled the moment they are referred.

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